We are looking for a customer service team member to support our tour marketplace “GoWithGuide”! With just a computer and an internet connection, you can work flexibly from home.
The main users of GoWithGuide are travelers and tour guides from all over the world. The customer service team supports both of them mainly via email to ensure the best tour experience. We are currently expanding our service globally, customer support members will be responsible for recruiting guides from all over the world, too.
* Currently, due to the increase in new inquiries, 3 from the below list will be the main responsibility for this position.

<The main responsibilities are as follows>

1. Recruit tour guides around the world;

Conduct interviews (recruitment) in English for tour guides in countries where we are planning to expand

2. Support for creating attractive tours around the world

Help the guides you hire with the onboarding process, and assist them via email in creating tours (such as checking the quality of tours created by guides)

3. Customer support

Answer inquiries in English or Japanese from travelers and tour guides.

<Personality/skills required>



<Working Conditions>

[Employment Status]


[Working hours]

[Holidays and Vacations]

[Special Notes]

Please send your resume and CV to the following email address, indicating the position you are interested in.